You don’t have to work out care on your own
Arranging care for a parent or partner can feel overwhelming. Our job is to make it calm, clear and unhurried — starting with a proper conversation, not a contract.
Leicester · Northampton · Milton Keynes · 0116 2622175
Four steps, at your pace
There’s no rush and no jargon. If you’re feeling overwhelmed, we can make recommendations — we have a great deal of experience in what works in different situations.
- 01
A first conversation
Call us or send an enquiry and we’ll arrange to talk — on the phone first, then in person if you’d like. There’s no cost and no obligation. This is simply us getting to know you and the person who needs care.
- 02
A visit to understand the needs
The best care starts with an initial meeting where the family and the person meet a Precious Hope coordinator. Together we review the care needed, any schedule requests, and the specific wishes of the person and family.
- 03
A care plan built around the person
We turn that conversation into a personalised care plan — covering physical needs like washing, dressing, meals, mobility and medication, alongside the emotional side: company, activities and staying connected.
- 04
Care begins, and we stay in touch
Familiar carers begin visiting, visits are monitored electronically, and we keep families updated. If plans change or a worry comes up, there’s always someone at the office to talk to.
What families tell us matters most
When someone you love is being cared for at home, the reassurance is in the reliability and the communication. Here’s what you can count on.
Speak to us: 0116 2622175- If a carer is running late, you get a call — no one we support reported a missed visit at our last CQC inspection.
- We seek regular feedback from the people we care for and their families, and act on it.
- Our carers work in partnership with GPs and health professionals as needs change.
- There’s always a real person to reach across our Leicester and Northampton offices.
Tell us about your situation
Share a little about the person who needs care and how you’d like us to help. We’ll reply personally — usually the same day.